TRESSO Support

Get Help With TRESSO

For the fastest technical support, submit a ticket from inside TRESSO. Your account and relevant diagnostic details are included so the issue can be investigated accurately.

Submit a Support Ticket Prefer email? support@tressohq.com
Submitting a support ticket from inside TRESSO A support ticket is created inside the TRESSO app with an issue description, the account and system diagnostics automatically attached, and a submitted confirmation.
For current customers

Technical support for customers

Open TRESSO and go to Support → Submit a Ticket. Describe what happened and send the ticket directly from the app.

1

Open TRESSO

Launch the desktop app on the computer where TRESSO is installed.

2

Go to Support

Open the Support area from the left menu inside TRESSO.

3

Submit your ticket

Add a subject and description, then send it straight from the app.

Submitting from inside TRESSO securely includes the account and system details needed to investigate the issue. This reduces back-and-forth and helps support identify the problem faster. Not installed yet, or TRESSO will not open? Open a ticket from the form below.

Submit a Support Ticket
Not in the app

Open a ticket here

Cannot open TRESSO, still installing, or have a question before you buy? Fill out this ticket. It goes straight into our support queue with a tracking number, and we reply to the email you provide.

Do not include passwords, platform login credentials, access tokens, or full payment information.

Prefer email

Email support

You can also reach us at support@tressohq.com. Include your account email, a clear description, and any error message. Tickets opened here or from inside TRESSO are tracked and answered fastest.

We reply to the email you provide. Never send passwords or full payment details.