Get Help With TRESSO

For the fastest technical support, submit a ticket from inside TRESSO. Your account and relevant diagnostic details are included so the issue can be investigated accurately.

Submit a Support Ticket Prefer email? support@tressohq.com
Submitting a support ticket from inside TRESSO A support ticket is created inside the TRESSO app with an issue description, the account and system diagnostics automatically attached, and a submitted confirmation.

Technical support

Open the TRESSO application and go to Settings → Help and Support, then choose Create Support Ticket. Describe what happened and send the ticket directly from the app.

1

Open TRESSO

Launch the desktop app on the computer where TRESSO is installed.

2

Open Help and Support

Go to Settings, then the Help and Support tab inside TRESSO.

3

Create your ticket

Choose Create Support Ticket, add a subject and description, then send it straight from the app.

Submitting from inside TRESSO securely includes the account and system details needed to investigate the issue. This reduces back-and-forth and helps support identify the problem faster. Not installed yet, or TRESSO will not open? Open a ticket from the form below.

Submit a Support Ticket

Open a ticket

Cannot open TRESSO, still installing, or have a question before you buy? Fill out this ticket. It goes straight into our support queue with a tracking number, and we reply to the email you provide.

Do not include passwords, platform login credentials, access tokens, or full payment information.

Email support

You can also reach us at support@tressohq.com. Include your account email, a clear description, and any error message. Tickets opened here or from inside TRESSO are tracked and answered fastest.

We reply to the email you provide. Never send passwords or full payment details.

For a privacy or data request (access, export, correction, deletion, restriction, objection, or to withdraw consent), choose "Privacy request" above or email support@tressohq.com from your purchase email; verified requests are handled within one month (extendable by up to two further months with notice). To report a security issue, email support@tressohq.com with the subject line "Security".