1. Acceptance of Terms

These Terms of Service govern access to and use of TRESSO, including the website, software, downloads, subscriptions, updates, integrations, and related services.

By purchasing, installing, accessing, or using TRESSO, you agree to these Terms. If you do not agree to these Terms, do not use TRESSO.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use TRESSO. You may not use TRESSO if prohibited by applicable laws or regulations.

3. License Grant

Subject to compliance with these Terms, TRESSO grants you a limited, non-exclusive, non-transferable, revocable license to use the software for lawful personal or business purposes. This license does not transfer ownership of the software or intellectual property.

4. Subscription and Billing

Certain features or access may require a paid subscription. Subscriptions renew automatically unless canceled before the next billing cycle. You authorize recurring charges for active subscriptions until canceled. Pricing, billing intervals, features, and access levels may change at any time.

5. Refunds

Refunds are governed by the separate Refund Policy. Nothing in these Terms overrides rights required by applicable law.

6. User Responsibilities

You are solely responsible for:

• Your content
• Your connected accounts
• Your local files
• Your scheduling decisions
• Compliance with platform rules
• Compliance with laws and regulations

You agree not to use TRESSO for unlawful, abusive, fraudulent, infringing, or harmful activity.

7. Platform Integrations

TRESSO may connect with third-party services including Instagram, YouTube, and other external platforms. TRESSO does not own or control those platforms.

Third-party platforms may change APIs, restrict functionality, suspend accounts, remove content, modify authentication systems, or limit integrations without notice. TRESSO does not guarantee continued compatibility, uninterrupted access, successful publishing, or platform availability.

YouTube API Services: TRESSO uses the YouTube API Services provided by Google LLC. By connecting a YouTube account, you agree to be bound by the YouTube Terms of Service. You may revoke TRESSO's access at any time via your Google Security Settings.

Meta Platform Services: TRESSO uses Meta's Graph API for Instagram. By connecting your Instagram account, you agree to Meta's Terms of Service as they apply to your use of Instagram.

8. No Guarantee of Posting Success

Publishing functionality depends on third-party APIs, internet connectivity, platform availability, account permissions, and external systems outside of TRESSO's control.

TRESSO does not guarantee that posts will publish successfully, will publish at exact times, or that platform APIs will remain available or maintain integration support. Content visibility, engagement, reach, and performance are not guaranteed.

9. Local Device Responsibility

TRESSO is designed around local desktop usage. You are solely responsible for your computer, device security, local backups, antivirus protection, file storage, operating system compatibility, and internet connectivity.

TRESSO is not responsible for lost files, corrupted files, deleted content, local hardware failures, or compromised devices.

10. Intellectual Property

TRESSO and all related branding, software, code, graphics, interfaces, documentation, and materials are protected by intellectual property laws.

TRESSO is proprietary software. All rights are reserved. No source code, license rights, resale rights, redistribution rights, modification rights, or reverse-engineering rights are granted except as expressly stated in the EULA.

Users may not copy the software, resell unauthorized access, reverse engineer the software, circumvent licensing protections, redistribute proprietary materials, or use TRESSO branding without permission.

11. User Content

Users retain ownership of their content. You grant TRESSO only the limited rights necessary to operate publishing and platform integration functionality.

You represent that you own or have rights to your content, that your content does not violate laws or rights of others, and that your use complies with platform policies.

12. Termination and Suspension

TRESSO reserves the right to suspend, revoke, restrict, or terminate access at any time for violations of these Terms, abuse or misuse, fraudulent activity, payment disputes, platform abuse, copyright violations, or security risks.

Termination may occur without prior notice where necessary to protect the software, business, users, or third parties.

13. Disclaimer of Warranties

14. Limitation of Liability

15. Indemnification

You agree to defend, indemnify, and hold harmless TRESSO and its operators from claims, liabilities, damages, losses, and expenses arising from your content, your platform activity, your misuse of the software, your violation of laws, your violation of platform policies, or your violation of these Terms.

16. Arbitration and Class Action Waiver

Any dispute arising from these Terms or use of TRESSO shall be resolved through binding individual arbitration. Users waive the right to participate in class actions, class arbitrations, or representative proceedings.

17. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict-of-law principles.

18. Force Majeure

TRESSO shall not be liable for delays, interruptions, or failures caused by events beyond reasonable control including internet outages, platform API failures, government actions, natural disasters, cyberattacks, labor disputes, or infrastructure failures.

19. Modifications

TRESSO reserves the right to modify these Terms at any time. Continued use after modifications constitutes acceptance of updated Terms.

20. Entire Agreement

These Terms, together with related policies and agreements, constitute the complete agreement between users and TRESSO regarding use of the software.

21. Contact

Questions regarding these Terms may be sent to support@tressohq.com.

1. Agreement

This End User License Agreement ("EULA") governs your use of the TRESSO desktop application, related software, updates, integrations, downloads, and associated services.

By downloading, installing, accessing, or using TRESSO, you agree to this EULA and all related policies referenced by TRESSO. If you do not agree, do not use the software.

2. License Grant

TRESSO grants you a limited, non-exclusive, non-transferable, revocable license to use the software for lawful personal or business purposes, subject to this EULA. This is a license agreement - not a transfer of ownership. All rights not expressly granted remain reserved by TRESSO.

3. What You Can and Cannot Do

You may:

• Install and use TRESSO on authorized devices
• Connect supported social platforms through official APIs
• Organize, schedule, and publish your own content

You may not:

• Reverse engineer or decompile the software
• Bypass licensing or subscription protections
• Redistribute or resell unauthorized copies
• Use stolen or unauthorized credentials
• Attempt to exploit or disrupt the software
• Use TRESSO for unlawful, abusive, fraudulent, or infringing activity
• Misrepresent ownership of content or accounts

4. Ownership and Intellectual Property

TRESSO, including its software, branding, interface designs, workflows, graphics, code, documentation, features, and related materials, is protected by intellectual property laws. TRESSO retains all ownership rights in the software and related systems. Your purchase or subscription does not grant ownership of the software itself.

TRESSO is proprietary software. All rights are reserved. No source code, license rights, resale rights, redistribution rights, modification rights, or reverse-engineering rights are granted except as expressly stated in this EULA.

5. Your Content

You retain ownership of the videos, captions, media, thumbnails, publishing schedules, and related content you create or manage using TRESSO. You are solely responsible for the legality of your content, your publishing activity, compliance with platform policies, obtaining rights and permissions, and protecting your own files and backups. TRESSO does not claim ownership of your content.

6. Desktop-First Product Design

TRESSO is designed around a local desktop workflow. Your videos and workflow content are intended to remain on your own computer unless you intentionally publish content through connected platforms. TRESSO is not a cloud media hosting platform.

You remain responsible for device security, local backups, antivirus protection, file management, operating system maintenance, and internet connectivity.

7. Third-Party Platforms

TRESSO may connect with third-party services including Instagram, YouTube, and related APIs. Those services are operated independently from TRESSO. Third-party platforms may change APIs, restrict integrations, modify authentication systems, suspend accounts, remove content, or limit publishing functionality without notice. TRESSO does not control those decisions and does not guarantee uninterrupted compatibility or availability.

8. No Guarantee of Publishing Success

Publishing depends on platform APIs, internet connectivity, account permissions, and third-party infrastructure outside of TRESSO's control. TRESSO does not guarantee successful publishing, exact publishing times, platform uptime, API availability, future platform compatibility, or content reach, visibility, engagement, or performance.

9. Subscription and Licensing

Some features may require an active paid subscription or valid license. Failure to maintain payment status may result in restricted access, limited functionality, suspension, or license revocation. TRESSO reserves the right to modify pricing, feature access, subscription structures, licensing systems, and to discontinue features or integrations.

10. Software Updates

TRESSO may release security updates, compatibility fixes, bug fixes, feature improvements, and platform integration updates. Updates may be automatic or manual. Continued use of updated software constitutes acceptance of applicable changes.

11. Suspension and Termination

TRESSO reserves the right to suspend, restrict, or terminate licenses or access for violations of this EULA, fraudulent activity, abuse of the software, chargeback abuse, platform misuse, security threats, copyright violations, or attempts to bypass licensing protections. Termination may occur without prior notice where reasonably necessary.

12. Disclaimer of Warranties

13. Limitation of Liability

14. Indemnification

You agree to defend, indemnify, and hold harmless TRESSO and its operators from claims, liabilities, damages, losses, and expenses arising from your content, your publishing activity, your platform usage, your misuse of the software, your violation of laws or platform policies, or your violation of this EULA.

15. Governing Law

This EULA shall be governed by the laws of the State of Texas, without regard to conflict-of-law principles.

16. Entire Agreement

This EULA, together with the Terms of Service and related policies, constitutes the complete agreement governing use of TRESSO.

17. Contact

Questions regarding this EULA may be sent to support@tressohq.com.

1. Overview

This Privacy Policy explains how TRESSO collects, uses, stores, and protects information related to the TRESSO website, desktop software, subscriptions, support systems, and connected platform integrations.

TRESSO was designed around a desktop-first workflow focused on creator control, local storage, and minimal unnecessary data collection. By using TRESSO, you agree to this Privacy Policy.

2. Desktop-First Product Design

TRESSO is not a cloud-based video storage platform. Your videos, scheduling workflows, captions, drafts, publishing queues, and related content are intended to remain on your own computer unless you intentionally publish content through a connected platform. TRESSO does not operate a creator content warehouse or cloud media vault for your local video library.

3. Information We May Collect

Account and Subscription Information

• Email address, billing status, subscription tier, purchase history, license status, transaction identifiers

Technical and Diagnostic Information

• Application version, device type, operating system details, installation status, crash reports, error logs, diagnostic events, licensing verification data

Support Information

If you contact support, TRESSO may collect support emails, attachments you voluntarily send, technical screenshots, and diagnostic logs you choose to provide.

Platform Integration Information

When you connect supported third-party services such as Instagram or YouTube, TRESSO may store limited authentication and integration data necessary for publishing functionality. Connected platform functionality depends on official third-party APIs.

4. Local Storage and User Responsibility

TRESSO is designed so that core workflow data remains on your local machine whenever reasonably possible. You are solely responsible for your computer, device access, local backups, file recovery, antivirus protection, password management, physical device security, and internet connectivity.

TRESSO is not responsible for lost files, corrupted files, deleted media, hardware failures, compromised devices, or user-side security failures.

5. How Information Is Used

Information may be used to:

• Operate the software and process subscriptions and billing
• Validate active licenses and provide customer support
• Improve application stability and diagnose software issues
• Detect abuse or fraud and maintain operational security
• Comply with legal obligations and enforce Terms and policies

6. Payment Processing

Payments may be processed through third-party providers such as Stripe. TRESSO does not directly store full payment card information on TRESSO-controlled systems. Payment providers maintain their own independent privacy and security practices. See Stripe's Privacy Policy.

7. Third-Party Platforms and APIs

TRESSO integrates with third-party services including Instagram, YouTube, and related platform APIs. These services operate independently from TRESSO and may collect information under their own terms and privacy policies. TRESSO does not control third-party platform policies, API availability, platform moderation decisions, platform security practices, or third-party data handling.

8. No Sale of Personal Information

TRESSO does not sell personal information to advertisers, data brokers, or third-party marketing networks.

9. Limited Information Sharing

Information may be shared only where reasonably necessary to process payments, provide software functionality, support integrations, investigate abuse, prevent fraud, comply with legal obligations, enforce agreements, or protect rights, systems, or security.

10. Security and Operational Limitations

Reasonable administrative, technical, and operational safeguards are used to help protect information. However, no software, device, API, network, or transmission method can be guaranteed completely secure or uninterrupted. Users assume responsibility for securing their own systems and operational environments.

11. Data Retention

Information may be retained as long as reasonably necessary for operations, to comply with legal obligations, to resolve disputes, to enforce agreements, to prevent abuse or fraud, or to maintain financial and operational records. Retention periods may vary based on legal, operational, or security requirements.

12. User Rights

Depending on applicable laws, users may have rights to request access to, correction of, deletion of, or export of information, or to object to certain processing activities.

Requests may be submitted to support@tressohq.com - Subject: "Privacy Request". TRESSO may require reasonable identity verification before processing requests.

13. International Use

Users are responsible for complying with laws and regulations applicable to their jurisdiction, region, industry, and platform usage.

14. Children's Privacy

TRESSO is not intended for individuals under 18 years of age. TRESSO does not knowingly collect personal information from children.

15. Policy Updates

This Privacy Policy may be updated periodically. Continued use of TRESSO after changes become effective constitutes acceptance of the revised policy.

16. Contact

Questions regarding this Privacy Policy may be sent to support@tressohq.com.

1. Overview

This Refund Policy explains how refunds, cancellations, subscription billing, payment disputes, and related requests are handled for TRESSO. By purchasing, subscribing to, downloading, or using TRESSO, you agree to this Refund Policy.

2. Subscription Billing

TRESSO subscriptions renew automatically unless canceled before the next billing cycle. By subscribing, you authorize recurring charges using your selected payment method until cancellation. Pricing, subscription structures, and included features may change over time. Any pricing changes apply prospectively and do not retroactively alter prior purchases.

3. Cancellation

Subscriptions may be canceled at any time. Cancellation prevents future billing but does not retroactively refund prior charges unless otherwise required by applicable law. Access to paid features may continue through the remainder of the active billing period.

4. What TRESSO Is

TRESSO is desktop scheduling software that helps content creators organize and publish finished content using supported third-party platform integrations. TRESSO is not a guaranteed publishing service, a cloud hosting platform, a social media growth guarantee, or a replacement for third-party platform infrastructure.

Purchasing TRESSO does not guarantee audience growth, reach, engagement, monetization, publishing success, platform uptime, or continuous API availability.

5. Refund Eligibility

Refund requests may be considered for:

• Duplicate charges or accidental multiple purchases
• Verified billing errors
• Technical failures preventing core product access
• Subscription processing errors

Refund determinations are made at TRESSO's reasonable discretion unless otherwise required by law.

6. Non-Refundable Situations

Refunds will generally not be issued for:

• Change of mind or failure to read product descriptions
• Unsupported environments or user configuration issues
• Internet connectivity problems
• Third-party API outages or platform restrictions
• Publishing failures caused by external services
• Removed or moderated content
• User misuse of the software or platform policy violations
• Dissatisfaction with social media performance
• Changes made by Instagram, YouTube, or other third-party platforms
• Temporary outages outside of TRESSO's control

7. Third-Party Platforms

TRESSO relies on third-party APIs and external platform infrastructure. Those platforms may change APIs, restrict integrations, modify authentication systems, limit publishing behavior, suspend accounts, remove content, or disable features without notice. TRESSO does not control those systems and does not guarantee uninterrupted compatibility or publishing functionality.

8. Chargebacks and Fraudulent Disputes

Fraudulent chargebacks, payment abuse, unauthorized disputes, or intentional misuse of refund systems may result in license suspension, subscription termination, revocation of access, restriction of future purchases, or collection efforts where permitted by law. TRESSO reserves the right to dispute fraudulent chargebacks with supporting operational and transaction records.

9. Refund Request Process

Refund requests must include the purchase email address, transaction information, description of the issue, and reason for the request.

Send requests to support@tressohq.com - Subject: "Refund Request".

10. Processing Times

Approved refunds are generally processed back to the original payment method. Processing times may vary depending on the payment provider, financial institution, card issuer, and regional processing systems. TRESSO does not control external banking timelines.

11. Policy Updates

This Refund Policy may be updated periodically. Continued use of TRESSO after updates become effective constitutes acceptance of the revised policy.

12. Contact

Questions regarding this Refund Policy may be sent to support@tressohq.com.

1. Designated Copyright Agent

Ingresso LLC has designated a copyright agent to receive notices of claimed copyright infringement as required under the Digital Millennium Copyright Act, 17 U.S.C. - 512 ("DMCA"). Our designated agent information is:

Our designated agent is registered with the United States Copyright Office. Upon receiving a valid notice, we will act expeditiously in accordance with 17 U.S.C. - 512.

2. Nature of Our Service

TRESSO is a locally-installed scheduling application. Users store content on their own machines and publish it to their own social media accounts using their own credentials. TRESSO does not host, store, or transmit user content through TRESSO's servers - video files travel directly from the user's device to the target social platform at posting time.

Because TRESSO does not host user content, the traditional DMCA "takedown" process (removing content from a hosting server) does not directly apply to our infrastructure. However, we take copyright concerns seriously and will cooperate with rights holders and law enforcement as described in this policy.

3. Submitting a Takedown Notice (17 U.S.C. - 512(c)(3))

If you believe that a TRESSO user has posted your copyrighted work without authorization using our service, you may submit a written notification to our Designated Agent. To be valid under the DMCA, your notice must include all of the following:

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
2. Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notification, a representative list of such works);
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity - including sufficient information to allow us to locate the material (URL, platform, account handle, date of post, etc.);
4. Your contact information, including your name, mailing address, telephone number, and email address;
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
6. A statement that the information in the notification is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Incomplete notices may not receive a response. Notices that do not meet the statutory requirements may be returned or ignored without action.

Warning: Under 17 U.S.C. - 512(f), any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages, including costs and attorneys' fees.

4. Our Response to Valid Notices

Upon receiving a complete and valid DMCA notice, we will:

• Acknowledge receipt of the notice;
• Investigate and determine the appropriate response;
• Where our service is directly involved, take reasonable steps to address the infringement - which may include contacting the user, disabling access to our service for repeat infringers, or cooperating with law enforcement;
• Forward a copy of the notice to the user whose account is identified, where applicable and legally appropriate.

Because TRESSO does not host content, we may direct you to the relevant social platform (Instagram or YouTube) where the content was published, as those platforms have their own DMCA procedures and content moderation processes.

5. Counter-Notification (17 U.S.C. - 512(g))

If you are a TRESSO user and believe your content was removed or your account was disabled as a result of a mistake or misidentification, you may submit a counter-notification to our Designated Agent. A valid counter-notification must include:

1. Your physical or electronic signature;
2. Identification of the material that has been removed or disabled and the location at which the material appeared before it was removed or disabled;
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
4. Your name, mailing address, and telephone number;
5. A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or Dallas County, Texas if outside the United States), and that you will accept service of process from the person who provided the original takedown notice.

Upon receiving a valid counter-notification, we will forward it to the original complainant and may restore access to the affected material in accordance with 17 U.S.C. - 512(g)(2).

6. Repeat Infringer Policy

In accordance with 17 U.S.C. - 512(i), Ingresso LLC maintains a policy of terminating, in appropriate circumstances, the accounts of users who are determined to be repeat infringers of intellectual property rights. We reserve the right to terminate any user's subscription and access to TRESSO upon a reasonable determination that the user has repeatedly used the service to infringe the copyrights of others. Termination under this policy is without refund.

7. Contact for Other Copyright Matters

For copyright concerns not covered by this policy, or for any questions about intellectual property related to TRESSO itself, contact us at support@tressohq.com.