Help and Guidance

Updating TRESSO.

Updating TRESSO is the same as installing it — you simply run the newest installer over your current version. There is no uninstall step, and nothing you have set up is lost.

Your data is safe: Updating keeps your queue, your connected platforms, your license activation, and all your settings exactly as they were. You never need to reconnect or re-enter your license key just to update.
Update in three steps
1. Download the latest installer
  1. Go to the Download page and download the current tresso-setup.exe. It is always the latest version.
2. Run it over your existing install
  1. Double-click tresso-setup.exe and follow the prompts. You do not need to uninstall first — the installer updates TRESSO in place.
  2. If a SmartScreen prompt appears, click More info, then Run anyway, just like the first install.
3. Restart the app
  1. When the update finishes, fully close TRESSO (right-click the tray icon and choose Quit), then open it again so the new version loads.
  2. Confirm your platforms still show Connected and your scheduler is on, then you are done.
Need support from a person?
If something looks different after updating or the new version will not open, open a ticket and include:
  • Your Windows version
  • The TRESSO version you updated from, if you know it
  • The exact error message or a screenshot
Open a Support Ticket