Security and Privacy
Built Around Local Control
TRESSO was designed around a desktop-first workflow for content creators who want more control over their content, publishing process, and connected accounts.
Your videos, publishing queues, captions, and workflow content are intended to remain on your own computer unless you intentionally publish content through a connected platform. TRESSO is not a cloud media storage platform.
Local Storage Philosophy
TRESSO is designed to minimize unnecessary centralized storage of creator content. Core workflow data is intended to remain local to your device whenever reasonably possible.
You remain responsible for:
- Local backups and device access
- Antivirus protection and operating system maintenance
- Password management and physical device security
Connected Platform Accounts
TRESSO may connect with third-party services including Instagram, YouTube, and related publishing APIs. These integrations rely on official third-party platform systems.
TRESSO only uses connected platforms to support functionality you intentionally authorize, such as publishing scheduled content.
No Cloud Video Library
TRESSO does not operate a creator cloud vault where your local video library is uploaded and stored for normal product operation. Your workflow remains centered around your own machine and storage environment.
Payment Security
Payments may be processed through trusted third-party providers such as Stripe. TRESSO does not directly store complete payment card information on TRESSO-controlled systems. Payment providers maintain their own security, compliance, and operational practices.
Reasonable Security Measures
TRESSO uses reasonable technical, operational, and administrative safeguards intended to help protect systems and operational integrity. However, no software, network, API, device, or transmission method can be guaranteed completely secure. Users should assume all internet-connected systems carry some level of operational risk.
Third-Party Platform Limitations
TRESSO depends on external platform infrastructure and APIs that are not controlled by TRESSO. Third-party platforms may change APIs, restrict functionality, modify authentication systems, experience outages, suspend integrations, or remove publishing capabilities without notice. TRESSO does not guarantee uninterrupted compatibility or availability of third-party integrations.
User Responsibility
Users are responsible for securing their devices, protecting account credentials, maintaining backups, monitoring publishing activity, verifying scheduled content, and following platform rules and policies.
TRESSO is not responsible for compromised devices, local file loss, user-side security failures, weak passwords, malware infections, or third-party platform actions.
No Absolute Security Guarantee
While TRESSO prioritizes privacy and operational control, no software or system can guarantee absolute security, perfect uptime, error-free operation, continuous API compatibility, or complete protection against all threats. Users assume responsibility for operating within their own local environments and security practices.
Reporting Security Concerns
Security issues or suspected vulnerabilities may be reported to:
Email: support@tressohq.com
Subject: Security Report
Please include relevant details, screenshots, logs, reproduction steps, and environment information where possible.
Policy Updates
This Security and Privacy page may be updated periodically. Continued use of TRESSO after updates become effective constitutes acceptance of revised policies.
Contact
Questions regarding security or privacy practices may be sent to support@tressohq.com.
Email support@tressohq.com - Subject: "Security Report"
For general privacy questions, see our full Privacy Policy.