Help and Guidance

Reconnect YouTube.

If YouTube shows a connection error, or a post fails with a permission error, reconnect your YouTube channel. The one thing that matters most: approve every box on Google's consent screen.

Approve all access: Google shows each permission as its own checkbox. The upload permission is what lets TRESSO publish your videos — if you leave it unchecked, posts fail with a permission error. Always approve all access.
Reconnect in three steps
1. Open Connections
  1. In TRESSO, open the Connections page and find the YouTube card showing an error.
2. Click Reconnect YouTube
  1. Click Reconnect on the YouTube card. A Google sign-in window opens.
  2. Choose the Google account that owns the YouTube channel you post to.
3. Approve all access on Google's screen
  1. On Google's consent screen, check every access box — including the upload permission — then continue. If Google warns the app is unverified, choose to continue.
  2. Finish, and the YouTube card should show Connected.
Still seeing a failed post after reconnecting? See Why a post did not publish for the full list of causes and fixes.
Need support from a person?
If reconnecting does not clear the error, open a ticket and include:
  • The exact error message and which step failed
  • The YouTube channel name
  • Whether you approved all boxes on Google's consent screen
Open a Support Ticket