What this does
Explains why a view count is not showing, rather than filling the gap with a zero.
How to use it
- Check that the destination is still connected. An expired connection cannot refresh numbers.
- Reconnect it if needed, then allow time for the next refresh.
- If the number is still unavailable, check whether that platform publishes a view count for that kind of post at all.
What each platform reports
- YouTube - "Read permission missing" means Google was not allowed to let TRESSO see your channel. Reconnect YouTube in Connections and leave every permission Google lists ticked.
- Facebook - "Page insights permission missing" means the Page was not approved. Reconnect Facebook in Connections, choose the Page, and allow access to it.
- Instagram - the account must be a professional account (Business or Creator). Likes and comments then show. View counts are not available yet for any Instagram account: Meta has not yet approved that permission for TRESSO, so there is nothing to switch on and reconnecting does not help.
- TikTok - views, likes, comments and shares are not available yet for any TikTok account: TRESSO does not read them from TikTok in this version. There is nothing to switch on and reconnecting does not help. When TRESSO adds them, an update will ask you to reconnect TikTok once.
- Pinterest - nothing to switch on. Figures cover the last 90 days and can take time to appear while Pinterest processes them.
- Bluesky - Bluesky does not publish view counts. Likes, replies and reposts are shown.
Good to know
Not every platform reports a view count for every kind of post. Where one is genuinely unavailable, TRESSO says so instead of showing 0 - a real zero and a missing number mean very different things.