What this does
Moves TRESSO to a different computer using the licence you already have. Your subscription does not change and you do not buy anything again.
How to use it
- On the computer you are leaving, go to Settings > Data Management and choose Save Backup. Copy the backup file, and your video files, to the new computer.
- Still on the old computer, open Account and Billing and choose Remove this device, then Remove device. That frees your licence for the new computer.
- Install TRESSO on the new computer and activate it with the licence key from your purchase email.
- Go to Settings > Data Management, choose Restore Backup and pick the backup file.
- Open Connections and connect each account again.
If you no longer have the old computer, submit a support ticket at tressohq.com/contact.html using your purchase email address and we will free the licence, then activate on the new one. A licence covers one computer at a time.
Good to know
Removing the device removes only the activation. Your scheduled posts, connections, settings and videos on that computer are untouched, and you can activate there again at any time with your licence key.
A backup does not include account logins, your licence or your video files. Your destinations need connecting again on the new computer: logins are held, encrypted, on the machine that made them, which is also why nobody else can post as you from anywhere else.
If TRESSO says the licence is already active on another computer, choose Remove this device there first, or submit a support ticket at tressohq.com/contact.html and we will free it.